Hisense may not be a brand name you’re familiar with, but it’s one that has seen its popularity explode in recent months. And despite being more budget-friendly than competitors like Samsung, they still aren’t cheap.
So it can be rather annoying when your Hisense TV starts acting up, especially if it happens in the middle of a game or movie.
Not to worry, though! This quick guide will show you how to reset a Hisense Roku TV whenever you encounter any of the common issues we go through as well.
Let’s get started!
How To Reset Hisense Roku TV
To reset your Hisense Roku TV, turn the TV on and press the menu button on your remote. Scroll to the Support section and select Self Diagnosis. Highlight the Reset option and press OK. If you’re asked for a PIN, try “0000”, which is the default code for all Hisense TVs.
Common Issues With Hisense Roku TV
The first step of troubleshooting is understanding the nature of the problem beforehand.
As is the case with most smart TV models, there are many common issues that they all tend to share. This section will give you a brief overview of what problems will require you to reset your Hisense Roku TV.
Roku TV Won’t Turn On
Sometimes pressing the power button on the remote doesn’t turn the screen on. If it’s a remote issue, you can simply just turn the screen on from the power button on the TV. You can also try replacing the batteries as well.
That said, if the TV monitor still won’t turn on, then it’s time to consider resetting the whole device. Plugging the TV into a different outlet or rebooting it might work too.
Hisense TV Screen Flickering
Flickering usually happens as a result of damaged cables. You can get new cords to replace the old ones, for starters. If it’s not a defective cable, then it might be a nearby device interfering with the TV screen.
Oftentimes it’s just easier to reboot the Roku TV or factory reset the appliance so the device can start up properly again. In case the issue persists, there might be an larger issue at play.
Can’t Adjust Hisense TV Brightness
Not being able to adjust the brightness of your screen can pretty much ruin your whole viewing experience. Most of the time, you can quickly solve this by going to the TV Settings, selecting Picture Mode, and fixing all the picture parameters.
It can be rather complicated though to tweak the picture settings if they have been changed. That’s why a factory reset might be the easier way to go about resolving this problem.
No Sound Coming From Hisense TV
Similar to the Picture setting, no sound coming from your screen can be rather annoying. If you’ve checked your volume and external devices already, then perhaps look into resetting the settings entirely.
Roku TV Turning Off on Its Own
A TV that shuts off on its own can be a pressing issue. Oftentimes the cause is as simple as a defective cable or a damaged remote control. If the wires are damaged then they should be replaced immediately.
When nothing works, consider resetting the TV to factory settings. In case that solution doesn’t work either, then it’s most likely a power supply problem, which needs to be looked at by a pro.
How Long Will the Reset Take?
Be prepared for this to take a little bit longer than you might expect. Hisense TVs can take anywhere from 10 to 30 minutes to complete resetting.
This will depend on the issue with your TV. As soon as you begin the process, the device will start self-diagnosing to figure out where the problem is. After that, the TV will attempt multiple solutions. The more fixes it needs to go through, the longer the resetting process will be.
Even though the process is lengthy, you don’t have to be present the whole time. Once the reset begins, you can go about your day and periodically check in on the device.
Steps To Reset Hisense Roku TV
We’ve covered the most common issue you’re likely to encounter when dealing with a malfunctioning Hisense Roku TV.
Most of the time, when something goes wrong with a Sony TV, it’s because of an incorrectly installed file during an app or system update.
In that case, you’ll need to remove the file to restore normal function. Usually, the only way to do that is with a reset.
There are three possible methods of resetting that you can try out:
- With a remote
- Without a remote
- Full factory reset
Let’s take a look at how to reset with a remote first.
How To Soft Reset Hisense Roku TV With Remote
In addition to the first set of steps we gave you, there are two other ways that should help you soft reset your smart Hisense Roku TV.
If your remote control is working, then follow the following method:
- Turn the TV on.
- Press the Menu button on your remote.
- Scroll to the Support section.
- Select the Self Diagnosis option.
- Select the Reset option.
- If you’re asked for a PIN and don’t remember entering one, try the default “0000”.
That’s it! Your TV should turn off and then turn back on in a few minutes.
How To Soft Reset Hisense Roku Without Remote
If you don’t have a remote or your remote isn’t working, don’t worry! You can still reset your TV using only the buttons on the device itself.
Here’s what you need to do:
- Make sure that no external devices are plugged into the TV.
- Unplug your TV from the power supply.
- Press down on the power button for roughly 30 seconds.
- Plug your TV back in.
- Turn the power on using the button on the TV.
And that’s it! Hopefully your issues should be resolved.
How To Factory Reset Hisense Roku TV
Once you’ve concluded that a hard reset is the only way to move forward, it’s time to grab your remote.
A hard reset means that you’ll wipe any personal data (like accounts or picture settings) off the device.
For this reason, it’s crucial you back up all that information. Take note of what apps you have installed, your login information, and any adjustments you’ve made to the settings.
For this last part, I like to pull up the settings menu and take a picture of it with my phone. You can even take a picture of the apps you have installed on your TV.
That way, you can simply pull up the picture after it has been reset and make sure everything matches up.
Trust us, you’ll be glad you took these steps later on.
After that’s done, follow these instructions to reset your Hisense TV:
- Hold down the exit button on your remote.
- A Factory Reset menu should appear.
- Press OK before turning off the TV.
- Wait a minute or so then turn it back on.
If you are having issues with your remote control or don’t have one anymore, then you will need to do a physical reset.
To perform a factory reset without a remote, follow these steps:
- First, make sure that your TV is powered on.
- Locate the rest button on the side of your TV.
- Press down on it for about ten seconds or until the screen goes black.
After these steps, the TV will start the automatic reset process. All you have to do now is supply it with the WiFi password and wait.
It’s perfectly normal for the device to turn on and off again multiple times. So, make sure to keep the TV plugged in until it tells you the process is complete.
By the end of the process, you might even notice that the remote is communicating with the TV again. Try pressing the arrow buttons to test to see if the reset is working.
FAQs
Where is the reset button on my Hisense TV?
Hisense TVs do not have dedicated reset buttons like you might find on some electronics. Instead, you must reset your TV using the buttons on your remote or by unplugging it and holding down the power button on the TV for 30 seconds before plugging it back into the outlet.
The good news is that both of these procedures are discussed above, so give it a try and see if it helps to resolve your issues.
How do I reset my Hisense TV without picture?
If your Hisense TV won’t show any picture when you turn it on, first check to make sure that it is receiving sufficient power. To do this, press the power button on the TV itself and check to make sure the LED light turns on.
If the light turns on but no picture comes on, you can still reset the TV. Follow these steps:
- Make sure that no external devices are plugged into the TV.
- Unplug your TV from the power supply.
- Press down on the power button for roughly 30 seconds.
- Plug your TV back in.
- Turn the power on using the button on the TV.
When the TV turns back on, make sure that the right input is selected using your remote. The TV may take longer to turn on than it usually does; this is normal, so give it a couple of minutes (as long as you see the LED light turn on).
What To Do Next
Unfortunately, resetting can’t always solve the underlying issue with the TV, and you might have to contact Hisense customer support.
However, chances are good that they’ll ask you to try resetting the device again. So, you can just get that step out of the way before resorting to repairs.
Depending on the issue, a professional may be able to help you with a fix. If not, then it may be time to invest in a new TV.
We spent dozens of hours researching the most reliable TV brands and compiled a list of the 5 brands we think stand head-and-shoulders above the rest to help you make a decision when the time comes. (Spoiler: Hisense came in #4 on our list!)
Patrick Ward
