Wyze plug makes it easy to turn any outlet into a smart outlet that you can control using Wi-Fi. But that convenience can quickly turn to frustration when it’s not working properly or you experience connectivity issues.
In those situations, a factory reset can help to remove the saved Wi-Fi connection information from your Wyze plug. This method can also come in handy if you want to set up a new Wi-Fi network, recently moved, or are planning to give away your Wyze plug.
The steps for completing a factory reset are fairly straightforward and shouldn’t take more than a minute or two to complete. I’ll guide you through the full reset process and provide you with other solutions that can fix common issues with the Wyze plug.
Let’s dive in!
How to Reset Wyze Plug
To reset your Wyze Plug, first make sure it is plugged into an outlet. Press and hold the on/off button until the status light starts blinking blue. This indicates that the reset was successful and the Wyze plug is ready to be set up again using the Wyze app.
Before You Reset Your Wyze Plug
While resetting your Wyze Plug will fix most issues you’re likely to experience, there are a few other steps that you can try before resetting your plug.
I’ve listed a few of the most common issues below.
Check the Wi-Fi
You need to check if your Wi-Fi connection is working properly. Restarting the router can solve the Wyze plug connection problem. Additionally, move your Wyze device closer to the router, as it might be out of range.
Restart Wyze Plug
You can simply solve the issue by unplugging and then plugging in the device. Simply disconnect the Wyze plug from the power source. Then, wait a few minutes and plug it back in. Attempt to turn on the device once more.
Update the Wyze App
You need to make sure your Wyze app is up to date with the latest version. You can also try uninstalling and then reinstalling the app again.
How to Reset Wyze Plug
If none of the previous steps were able to solve the issue, you can reset your Wyze plug.
The process is fairly easy. Just follow these steps to reset your Wyze smart plug:
- First, plug the device into a power source and locate the on/off button on the side.
- Second, you’ll need to press and hold the on/off button until the status light starts blinking blue.
- Then, open the Wyze app on your phone.
- Finally, you’ll need to set up your Wyze plug once again.
- Make sure your phone and the plug are connected to the same Wi-Fi network.
How to Set Up Wyze Plug After Resetting
After resetting your Wyze plug, you’ll need to set it up through the Wyze app. It’s essential to have the latest version of the Wyze app.
If you have a newer version of the Wyze plug (2021 or later), you can proceed with the following steps:
- First, open the Wyze app on your phone and tap “Home.”
- Second, press the “+” sign on the top left and tap “Add Device.”
- Then, tap on “Power & Lighting” and select “Wyze Plug.”
- Make sure that both Bluetooth and Wi-Fi are turned on.
- After that, plug the device into an outlet and wait until it flashes blue.
- On the Wyze app, select “Next.”
- Select your Wi-Fi and enter your password.
- Press “Next” and wait for the pairing process to finish.
- Tap “Finish” and enter a name for your device.
For older devices, the following steps will guide you through the setup process:
- Follow the previous steps to the “Bluetooth Setup” page.
- Next, press “I got my plug before 2021” at the bottom of the page.
- After that, plug the device into an outlet and wait until it flashes blue.
- Tap on your Wi-Fi and enter the password.
- Select “Next” and choose the Wyze plug’s Wi-Fi.
- Press “Connect” and wait until the pairing process is complete.
- Finally, enter a name for your device and tap “Finish.”
FAQ
When do I need to factory reset my Wyze plug?
Typically, you’ll need to factory reset your device when you want to connect to a new network. Additionally, a factory reset can fix many connection issues where your plug might appear offline or can’t connect to the Wi-Fi.
What to do when the factory reset doesn’t solve the issue?
If your Wyze plug is still not working properly after the reset, it might be a hardware issue. So, you’ll need to contact Wyze Support for further help.
Conclusion
Before resetting your Wyze plug, you need to check if the Wi-Fi is working properly. Then, you can try unplugging and plugging the device back into an outlet. You also need to make sure you have the latest Wyze app version.
If that doesn’t solve the problem, you can reset the device by simply holding the on/off button until it flashes blue. After that, you’ll need to set up your Wyze plug again. Hopefully, that’ll fix the issue!
Patrick Ward